The existence of trust in an IT-based service and its providers is an important basis for, amongothers, the decision to adopt and continuously use such services. It also improves the chances forthe successful collaboration in virtual teams and forming strategic alliances. Due to itsimportance...

AbstractIn this paper we compare different approaches and show the need for systematic requirementsengineering for hybrid products beyond disciplinary boundaries. Hybrid products consist ofcombinations of hardware, software and service elements. The purpose of this paper is to report ona...

Eine möglichst vollständige Erfüllung von Kundenanforderungen und eine Differenzierungvon Wettbewerbern sind zwei Faktoren, die produzierende oder dienstleistungsanbietendeUnternehmen beeinflussen (Böhmann und Krcmar 2007,Leimeister und Glauner 2008). Deswegen ändern viele Unternehmen ihre...

Der demographische Wandel bietet Möglichkeiten zur Erschließung neuer Absatzmärkte für bedarfsgerechte Dienstleis-tungen im Alterssegment 50+. Mobile Technologien wie bspw. Near-Field-Communication (NFC) ermöglichen dabei die IT-Unterstützung innovativer Dienstleistungskonzepte, die den...

Im internationalen Vergleich liegt die Innovationstätigkeitvon deutschen Softwareunternehmen nicht auf Spitzenniveau. Arbeitsforschungkann hier als wichtiger Innovationstreiber fungieren. Im folgendenBeitrag wird als Beispiel hierfür das Forschungsprojekt...

Clinical pathways describe treatment processes within a hospital. They can be used as process models, which can be controlled by implemented workflow models in information systems. This enables (semi-) automated processes, and they are therefore high potential for an improved quality management...

Service oriented device architecture (SODA) is a promising approach for enabling a continuous IT support of medical processes in hospitals. However, there is a lack of specific design patterns for realizing the concept in an effective and efficient way. This paper addresses this research gap by...

Germany is introducing a nation-wide health telematics infrastructure that enables various electronic health services (EHS). Little is known about the burdens and drivers for potential adoption of these innovations. Based on a quantitative study among German physicians participating in pilot...

In recent years instant messaging tools have been successfully introduced to support communication and collaboration processes in work environments. Research suggests that the use of instant messaging tools lead to an increased feeling of connectedness, social presence and awareness within a...

The purpose of this article is to show the importance of trust as a design aspect of context aware systems. We use anexample of a context aware application, identify user’s uncertainties and follow Muir’s [1] logic of a trust network toshow the relevant trust relations. Based on these...