Der elektronische Austausch von Daten zwischen Unternehmen ist aus der heutigen Geschäftswelt der großen Unternehmen nicht mehr wegzudenken. Um diesen Datenverkehr effizient verarbeiten zu können, müssen die Daten mittels automatisierten EDV-Anwendungen verarbeitbar sein.(...)

The administration of higher education becomes a management of change. Process models, that are build by the employees themselves can help to control this challenge. To do so one needs a methodology, that is effective and easy to use at the same time. Using a special cooperation model it can be...

Mit Referenzmodellen wird angestrebt, Informationsmodelle zu entwickeln, die bei der Konstruktion anderer Informationsmodelle wieder verwendet werden können (...). Elementar für den Erfolg dieses Vorhabens ist es, Angebot und Nachfrage solcher Modelle auf einander abzustimmen. Ansätze die zu...

The introduction of Enterprise Systems (ES) into the curriculum at Business and IS Facultiesand Schools is for many universities a major challenge. However, this problem is in variousaspects of special nature: the students' demand is enormous and in many cases productfocused,Enterprise Systems...

Most research projects that start to implement the so called “Internetof Things” typically use smart products and mobile devices within brick-andmortarsupermarkets for consumer-product communication at the point-of-sale.But outside the supermarket specific information collected about the...

The position paper at hand points out how to use semantictechnologies enabling the development of ambient services. Therefore a 4-layered approach that integrates so-called object information with additionalavailable information from external resources is introduced. The proposedapproach is...

In recent years, several authors have developed models that focus on the allocation of scarce marketing resourcesbased on customer lifetime value (CLV). These approaches use CLV to develop a rank order of customers andrecommend devoting more resources to customers with higher ranks. However, it...