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Taylorism 1 algorithms 1 control 1 crowdwork 1 labour process 1 performance regulation 1 platform economy 1 reputation 1
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Gerber, Christine 1 Krzywdzinski, Martin 1
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Work and Labor in the Digital Age 1
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Brave New Digital Work? New Forms of Performance Control in Crowdwork
Gerber, Christine; Krzywdzinski, Martin - In: Work and Labor in the Digital Age, (pp. 121-143). 2019
The term “crowdwork” describes a new form of digital work that is organized and regulated by internet-based platforms. This chapter examines how crowdwork platforms ensure their virtual workforce’s commitment and control its performance despite its high mobility, anonymity, and dispersion....
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