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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Quality management
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Qualitätsmanagement
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Service quality
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European Society for Opinion and Marketing Research
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Marketing Research Congress <44, 1991, Luxembourg>
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Customer satisfaction and quality management
1991
Persistent link: https://www.econbiz.de/10000112418
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General sessions
1991
Persistent link: https://www.econbiz.de/10000112417
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