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Quality management
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Qualitätsmanagement
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Großbritannien
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Product quality
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Produktqualität
2
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United Kingdom
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Antony, Jiju
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Frangou, Andreas J.
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Mazur, Glenn
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Understanding, managing, and implementing quality : frameworks, techniques and cases
10
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ECONIS (ZBW)
10
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1
Self-assessment frameworks for business organizations
Kumar, Ashok
;
Douglas, Ceasar
- In:
Understanding, managing, and implementing quality : …
,
(pp. 29-53)
.
2002
Persistent link: https://www.econbiz.de/10001708532
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2
QFD : customer driven design of products and services
Knowles, Graeme
- In:
Understanding, managing, and implementing quality : …
,
(pp. 57-80)
.
2002
Persistent link: https://www.econbiz.de/10001708533
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3
Taguchi methods of experimental design for continuous improvement of process effectiveness and product quality
Antony, Jiju
- In:
Understanding, managing, and implementing quality : …
,
(pp. 81-102)
.
2002
Persistent link: https://www.econbiz.de/10001708534
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4
TQM in higher education institutions : a review and case application
Motwani, Jaideep G.
;
Mazur, Glenn
- In:
Understanding, managing, and implementing quality : …
,
(pp. 123-142)
.
2002
Persistent link: https://www.econbiz.de/10001708540
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5
Do customers know what is best for them? : The use of SERVQUAL in UK policing
Capon, Nick
;
Mills, Vivien
- In:
Understanding, managing, and implementing quality : …
,
(pp. 143-160)
.
2002
Persistent link: https://www.econbiz.de/10001708551
Saved in:
6
Quality in the NHS : can we master the art of "conversation"?
Jefferson, Harriet
- In:
Understanding, managing, and implementing quality : …
,
(pp. 166-194)
.
2002
Persistent link: https://www.econbiz.de/10001708555
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7
Quality management in public house retailing : a case study
Preece, David
;
Steven, Valerie
;
Steven, Gordon
- In:
Understanding, managing, and implementing quality : …
,
(pp. 195-210)
.
2002
Persistent link: https://www.econbiz.de/10001708568
Saved in:
8
Changing supervisory relations at work : behind the success stories of quality management initiatives
Dawson, Patrick
- In:
Understanding, managing, and implementing quality : …
,
(pp. 211-226)
.
2002
Persistent link: https://www.econbiz.de/10001708573
Saved in:
9
Promoting a strategic approach to TQM using a case-based intelligent system
Frangou, Andreas J.
- In:
Understanding, managing, and implementing quality : …
,
(pp. 3-28)
.
2002
Persistent link: https://www.econbiz.de/10001708530
Saved in:
10
Statistical process monitoring in the twenty-first century
Wood, Michael
- In:
Understanding, managing, and implementing quality : …
,
(pp. 103-119)
.
2002
Persistent link: https://www.econbiz.de/10001708536
Saved in:
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