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Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
27
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ECONIS (ZBW)
27
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Towards a model for measuring customer intimacy in B2B services
Habryn, François
;
Blau, Benjamin
;
Satzger, Gerhard
; …
- In:
Exploring services science : first international …
,
(pp. 1-14)
.
2010
Persistent link: https://www.econbiz.de/10003989947
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2
From end-user's requirements to Web Services retrieval : a semantic and intention-driven approach
Mirbel, Isabelle
;
Crescenzo, Pierre
- In:
Exploring services science : first international …
,
(pp. 30-44)
.
2010
Persistent link: https://www.econbiz.de/10003989949
Saved in:
3
Lean manufacturing in public services : prospects for value creation
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
Exploring services science : first international …
,
(pp. 45-57)
.
2010
Persistent link: https://www.econbiz.de/10003989950
Saved in:
4
Determinants of continuance intention towards self-service innovation : a case of electronic government services
Hsu, Shu-lu
;
Wang, Huichich
;
Doong, Hersen
- In:
Exploring services science : first international …
,
(pp. 58-64)
.
2010
Persistent link: https://www.econbiz.de/10003989951
Saved in:
5
Service portfolio design for service innovation management : the case of a Luxemburgish Research and Technology Organization
Barlatier, Pierre-Jean
;
Bernacconi, Jean-Charles
; …
- In:
Exploring services science : first international …
,
(pp. 82-95)
.
2010
Persistent link: https://www.econbiz.de/10003989953
Saved in:
6
Towards an ontology-based approach for creating sustainable services
Yurchyshyna, Anastasiya
;
Opprecht, Wanda
- In:
Exploring services science : first international …
,
(pp. 136-149)
.
2010
Persistent link: https://www.econbiz.de/10003990086
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7
A framework for developing a co-design environment for e-business applications
Yahya, Yazrina
;
Muriati Mukhtar
;
Jailani, Norleyza
; …
- In:
Exploring services science : first international …
,
(pp. 165-178)
.
2010
Persistent link: https://www.econbiz.de/10003990092
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8
On service systems : by definition of elementary concepts towards the sound theory of service science
Hocová, Petra
;
Staníček, Zdenko
- In:
Exploring services science : first international …
,
(pp. 179-191)
.
2010
Persistent link: https://www.econbiz.de/10003990094
Saved in:
9
A conceptual framework for service modelling in a network of service systems
Dinh, Thang Le
;
Thi, Thanh Thoa Pham
- In:
Exploring services science : first international …
,
(pp. 192-206)
.
2010
Persistent link: https://www.econbiz.de/10003990096
Saved in:
10
Services design for people
Zaballa, Rafael
- In:
Exploring services science : first international …
,
(pp. 207-214)
.
2010
Persistent link: https://www.econbiz.de/10003990097
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