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Smith, Alan D.
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International journal of services and standards
183
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OLC EcoSci
183
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1
Effects of human agent service quality in an instant messaging decision support system on the customer's trust building
Han, Bo
;
Prybutok, Victor R.
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 74-91
Persistent link: https://www.econbiz.de/10010028946
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2
ISO 9000 : is it panacea for small businesses in developing countries?
Singh, Gurmeet
;
Rustagi, Narendra K.
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 58-73
Persistent link: https://www.econbiz.de/10010028947
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3
Is global competitive index a good standard to measure economic growth? : a suggestion for improvement
Xia, Ruixia
;
Liang, Tao
;
Zhang, Yali
;
Wu, Sibin
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 45-57
Persistent link: https://www.econbiz.de/10010028948
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4
A new win-win-win business service model for the Hong Kong police force
Wong, Jolly Chun-kau
;
Kwok, Paul
;
Tsang, Philip
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 24-44
Persistent link: https://www.econbiz.de/10010028949
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5
Organisational assimilation of vertical standards : exploring the interplay of technology destiny, firm-level factors and network effects
Mendoza, Rubén A.
;
Ravichandran, T.
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010028950
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6
The impact of higher interest spread on the performance of banks in China
Ding, Ning
;
Essounga-Njan, Yvette
- In:
International journal of services and standards
8
(
2012
)
2
,
pp. 174-192
Persistent link: https://www.econbiz.de/10010057803
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7
Global data synchronisation : deployment and implementation issues of a global standard-based information system
Nakatani, Kazuo
;
Chuang, Ta-tao
- In:
International journal of services and standards
8
(
2012
)
2
,
pp. 157-173
Persistent link: https://www.econbiz.de/10010057804
Saved in:
8
Prosper.com: can lenders really expect high returns?
Johnk, David W.
- In:
International journal of services and standards
8
(
2012
)
2
,
pp. 133-156
Persistent link: https://www.econbiz.de/10010057805
Saved in:
9
Analysis of Ghana's cocoa value chain towards services and standards for stakeholders
Asamoah, David
;
Annan, Jonathan
- In:
International journal of services and standards
8
(
2012
)
2
,
pp. 116-132
Persistent link: https://www.econbiz.de/10010057806
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10
Salary trends of selected occupations in the financial sectors : 2003 - 2011
Bai, Shuming
- In:
International journal of services and standards
8
(
2012
)
2
,
pp. 93-115
Persistent link: https://www.econbiz.de/10010057807
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