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Boles, James
14
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10
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8
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6
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6
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6
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5
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The journal of personal selling & sales management
211
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OLC EcoSci
211
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1
Introduction to the Special Issue on the Role of Affect in Personal Selling and Sales Management
Erevelles, Sunil
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 5-6
Persistent link: https://www.econbiz.de/10010059740
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2
The Role of Affect in Personal Selling and Sales Management
Erevelles, Sunil
;
Fukawa, Nobuyuki
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 7-24
Persistent link: https://www.econbiz.de/10010059741
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3
Exploring the Relationship Between Emotional Intelligence and Salesperson Creativity
Lassk, Felicia
;
Shepherd, C.
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 25-38
Persistent link: https://www.econbiz.de/10010059742
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4
The IPS-EQ Model: Interpersonal Skills and Emotional Intelligence in a Sales Process
Borg, Susanne
;
Johnston, Wesley
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 39-52
Persistent link: https://www.econbiz.de/10010059743
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5
The Interactive Effects of Sales Presentation, Suspicion, and Positive Mood on Salesperson Evaluations and Purchase Intentions
DeCarlo, Thomas
;
Barone, Michael
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 53-66
Persistent link: https://www.econbiz.de/10010059744
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6
The Way a Salesperson Manages Service Providers Influences Customers' Anger About Problems
Koppitsch, Steven
;
Folkes, Valerie
;
MacInnis, Deborah
; …
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10010059745
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7
Exploring The Impact of Social Undermining on Salesperson Deviance: An Integrated Model
Yoo, Jaewon
;
Frankwick, Gary
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 79-90
Persistent link: https://www.econbiz.de/10010059746
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8
Investigating the Employee's Perspective of Customer Delight
Barnes, Donald
;
Collier, Joel
;
Ponder, Nicole
; …
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 91-104
Persistent link: https://www.econbiz.de/10010059747
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9
Stereotyping, Affiliation, and Self-Stereotyping of Underrepresented Groups in the Sales Force
Yang, Linyun
;
Hansen, Jared
;
Chartrand, Tanya
; …
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 105-116
Persistent link: https://www.econbiz.de/10010059748
Saved in:
10
The Effects of Facial Attractiveness and Gender on Customer Evaluations During A Web-Video Sales Encounter
McColl, Rod
;
Truong, Yann
- In:
The journal of personal selling & sales management
33
(
2013
)
1
,
pp. 117-128
Persistent link: https://www.econbiz.de/10010059749
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