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Economies et sociétés ; 47,3/4
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ECONIS (ZBW)
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Les comportements téléphoniques déviants des clients
Benbouja, Abder
;
Camelis, Christèle
;
Moisson, Virginie
-
2013
Persistent link: https://www.econbiz.de/10009760365
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2
Comment apprécier le degré de déviance du client : de la déviance de bonne foi à la manœuvre frauduleuse? ; le cas du contribuable français
Bancel-Charensol, Laurence
-
2013
Persistent link: https://www.econbiz.de/10009760366
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3
Les organisations face à la déviance des clients : introduction au dossier spécial
Jougleux, Muriel
;
Rouquet, Aurélien
;
Suquet, Jean-Baptiste
-
2013
Persistent link: https://www.econbiz.de/10009760368
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4
Is the concept of service productivity compatible with the framework of service-dominant logic?
Viitamo, Esa
;
Toivonen, Marja
-
2013
Persistent link: https://www.econbiz.de/10009761225
Saved in:
5
Patient impact on the productivity of hospital nursing care services : a process-oriented analysis
Schmitz, Gertrud
;
Reifferscheid, Antonius Sebastian
-
2013
Persistent link: https://www.econbiz.de/10009761228
Saved in:
6
Identification of determinants and development of a productivity framework in the services sector
Gotsch, Matthias
;
Hipp, Christiane
;
Schwarz, Claudia
; …
-
2013
Persistent link: https://www.econbiz.de/10009761487
Saved in:
7
Construction productivity growth and business services
Bröchner, Jan
;
Sezer, Ahmet Anil
-
2013
Persistent link: https://www.econbiz.de/10009761492
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8
Blocking mechanisms in user and employee based service innovation
Sundbo, Jon
-
2013
Persistent link: https://www.econbiz.de/10009761498
Saved in:
9
Client involvement and innovation in creative-intensive business services : a framework for exploring co-innovation and advertising agency-client relationships
Marasco, Alessandra
;
Masiello, Barbara
;
Izzo, Francesco
-
2013
Persistent link: https://www.econbiz.de/10009761500
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