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Year of publication
Subject
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Customer retention 2 Customer service 2 Kundenbindung 2 Kundenservice 2 Nachkaufmarketing 2 Customer satisfaction 1 Dienstleistungsangebot 1 Documentation 1 Dokumentation 1 Einzelhandelspreis 1 Kundenzufriedenheit 1 Measurement 1 Messung 1 Product information 1 Product management 1 Produktinformation 1 Produktmanagement 1 Retail price 1 Servicepolitik 1
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Type of publication
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Book / Working Paper 2
Type of publication (narrower categories)
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Collection of articles of several authors 2 Sammelwerk 2
Language
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German 2
Author
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Pepels, Werner 2 Ammann, Paul 1 Böhler, Klaus 1
Source
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
Cover Image
Instrumente zur Gestaltung von After Sales Services
Pepels, Werner (ed.); Böhler, Klaus (contributor) - 2014 - 3., aktualisierte u. erw. Aufl.
Persistent link: https://www.econbiz.de/10010457274
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Cover Image
Grundlagen des After Sales Marketing
Pepels, Werner (ed.); Ammann, Paul (contributor) - 2014 - 3., aktualisierte u. erw. Aufl.
Persistent link: https://www.econbiz.de/10010457275
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