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Productivity
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Bessant, John R.
4
Lehmann, Claudia
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Möslein, Kathrin
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Becker, Michael
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Fähnrich, Klaus-Peter
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Driving service productivity : value-creation through innovation
11
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ECONIS (ZBW)
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Service productivity and innovation
Bessant, John R.
;
Lehmann, Claudia
;
Möslein, Kathrin
- In:
Driving service productivity : value-creation through …
,
(pp. 211-218)
.
2014
Persistent link: https://www.econbiz.de/10011337805
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2
Innovative view on value creation : investigating requirements for a holistic service life cycle management
Janeschek, Sabine
;
Gouthier, Matthias
- In:
Driving service productivity : value-creation through …
,
(pp. 191-208)
.
2014
Persistent link: https://www.econbiz.de/10011337806
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3
Service productivity in the hotel business
Lillis, Bob
- In:
Driving service productivity : value-creation through …
,
(pp. 167-189)
.
2014
Persistent link: https://www.econbiz.de/10011337807
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4
Service productivity in the healthcare sector
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 131-165)
.
2014
Persistent link: https://www.econbiz.de/10011337808
Saved in:
5
Service productivity in professional service firms
Habicht, Hagen
;
Heidemann, Friedrich W.
;
Ross, Alastair
- In:
Driving service productivity : value-creation through …
,
(pp. 113-130)
.
2014
Persistent link: https://www.econbiz.de/10011337809
Saved in:
6
Service productivity at airports
Lehmann, Claudia
;
Möslein, Kathrin
- In:
Driving service productivity : value-creation through …
,
(pp. 95-111)
.
2014
Persistent link: https://www.econbiz.de/10011337810
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7
Service-dominant logic and service science as lenses for service productivity
Edvardsson, Bo
- In:
Driving service productivity : value-creation through …
,
(pp. 73-91)
.
2014
Persistent link: https://www.econbiz.de/10011337811
Saved in:
8
Trends towards servitisation
Neely, Andy D.
- In:
Driving service productivity : value-creation through …
,
(pp. 59-72)
.
2014
Persistent link: https://www.econbiz.de/10011337812
Saved in:
9
Managing service productivity
Klingner, Stephan
;
Pravemann, Stephanie
;
Becker, Michael
; …
- In:
Driving service productivity : value-creation through …
,
(pp. 43-58)
.
2014
Persistent link: https://www.econbiz.de/10011337816
Saved in:
10
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
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