Throughout this volume, the authors have clearly taken as their task assessing how management theory and practice can be improved by understanding cultural differences in cognition, emotion, and interpersonal processes. And, as noted above, they have been generally successful in demonstrating...

As part of the globalizing work environment, new forms of organizations have emerged, ranging from international to multinational and transnational organizations. These forms of organizations require high levels of cross-national interdependence, and often the formation of multicultural teams...

In this chapter, we explore the interrelationships between team member cultural intelligence (CQ) and multinational team functioning and performance. We argue that CQ, an individual's capability to adapt to different cultural contexts, can be enhanced through experience working in a...

Emotional appraisal is an act of sense making: What does a particular event mean for me? It is not the event itself – but rather an individual's subjective evaluation of the event – that elicits and shapes emotions ( Scherer, 1997b ). Thus, appraisal is the crucial first step in the emotion...

There are two broad approaches in the literature to studying challenges faced in multicultural teams. One approach is to examine the effects of demographic differences among individual team members (e.g., gender, ethnicity, age) on group process. This literature supports the notion that...

We offer a conceptualization of third culture in intercultural interactions and describe its different forms as well as its antecedents and consequences. Third culture is a multicultural team's shared schema that contains not only team and task knowledge, but also a shared set of beliefs,...

We integrate cross-cultural literature with broader literature in survey methodology, human cognition, and communication. First, we briefly review recent work in cognitive survey methodology that advances our understanding of the processes underlying question comprehension and response. Then,...

Although social influence plays an important role in organizational groups, past findings regarding culture's impact on social influence have been scarce and inconsistent. Past research has found that people from collectivist cultures are more susceptible to social influence, while other studies...