With confidence in the British Political system in decline, it is more important than ever that the top-down approach to decision-making and service strategy in public services is challenged. In this chapter, we examine how coproduction of services can be achieved using Get Talking, an approach...

Governance network managers are charged with triggering and sustaining collaborative dynamics, but often struggle to do so because they come from and interact with hierarchical and competitive organizations and systems. Thus, an important step toward effectively managing governance networks is...

Information communication technologies can serve as a crucial missing link toward tacking wicked problems of social welfare policy implementation through collaborative governance. Using a mixed methods approach, a pre- and postanalyses were used to investigate whether and how cell phones can...

This book chapter uses structuration theory and aims to study cross-sectoral collaborations for co-creating public value and their implications in terms of the role and the relationships of the public sector with the private and third sector. Our research is exploratory and our main research...

This chapter explores the challenges presented to public organizations by neoliberal thinking and the acceptance of the neoliberal capitalist agenda. Demonstrably, severe economic, political, and social dislocations are the result. Nevertheless, neoliberal influence remains and intensifies. We...

Neighborhood governance has become a widespread approach to improving the quality of life in cities. The idea is that sustained interactions between public professionals and residents will better meet the needs of local areas and people. However, neighborhood working approaches purporting to...

In this chapter, we analyze the interactions between local governments and citizens’ initiatives. In the Netherlands, local governments take up the role of civic enabler based on a modest approach that leaves citizens room to invent and design initiatives on what they deem to be public issues...