An essential part of the transfer of knowledge in the tourism and hospitality industry, destination image is defined as the expression of objective knowledge, imagination, and the subjective emotions of the tourist. Social media is profoundly changing the way the tourist images and interacts...

In order to facilitate transfer of knowledge to and within tourism, it is necessary to understand research trends and to critically analyze their contributions to knowledge formation. This chapter examine articles published in Annals of Tourism Research, Journal of Travel Research, Tourism...

This chapter presents a summary of the presentations and the discussions concerning electronic distribution channels in tourism and hospitality held at the 2015 t-Forum. Both academics and practitioners examined the present situation and elaborated on the problems and possible ways to overcome...

Research on the quality of destinations has been developed from the tourists’ perspective, and a more holistic view is necessary for integrated destination planning. This implies cooperation among multiple stakeholders and the sustainable use of resources. The purpose of this study is to...

One of the main challenges of “good tourism intelligence governance” is to balance and manage the interests of private enterprises, public administrations, and civil society, and to find the right mix between strategic and operational governance. An innovative governance model was introduced...

The chapter aims at advancing existing knowledge on innovation-oriented public-private partnerships for developing smart tourism services at destination level. Recent research has emphasized to the importance of collaborative arrangements involving public sector organizations and private...

Cities by the sea have a strong identity which comes from the historic relationship between an urban community and the ocean and is important in attracting tourists. This chapter analyzes urban regeneration, waterfront redevelopment, touristic valorization, and marketing strategies used by...

Brazilian higher education in the field of tourism took off in the 1970s, reaching its course and student peaks in the first years of this century. Recent research shows, however, that many graduates are still occupying hotel reception positions, in most cases with an operational status. The...