This chapter presents insights about prospective students’ information experience when using social media to support their decision-making concerning which university to attend. When choosing a university, prospective students experience different ways of using information, engaging with a...

This chapter discusses individual differences in information experiences, with particular focus on emotional aspects. It reports findings from two studies that explored K12 and mature students’ experiences of uncertainty in the information search process. These experiences were related to the...

This chapter discusses using phenomenography to study information experience . Phenomenographers aim to investigate people’s experiences of the world around them, which is comprised of the interrelationship between an individual and a phenomenon they are focusing on. Phenomenography has been...

Expert searchers engage with information in a variety of professional settings, as information brokers, reference librarians, information architects and faculty who teach advanced searching. As my recent research shows, the expert searcher’s information experience is defined by profound...