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Pepper, Matthew
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Schulz, Rebekah
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Sense, Andrew
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Customer development of effective performance indicators in local and state level public administration
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ECONIS (ZBW)
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Index
In:
Customer development of effective performance …
,
(pp. 125-126)
.
2021
Persistent link: https://www.econbiz.de/10015086428
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2
Prelims
In:
Customer development of effective performance …
,
(pp. i-xviii)
.
2021
Persistent link: https://www.econbiz.de/10015086430
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3
References
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Customer development of effective performance …
,
(pp. 117-124)
.
2021
Persistent link: https://www.econbiz.de/10015086429
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4
Chapter 5 Benefits, Challenges, and the Road Ahead
Schulz, Rebekah
;
Sense, Andrew
;
Pepper, Matthew
- In:
Customer development of effective performance …
,
(pp. 107-115)
.
2021
Persistent link: https://www.econbiz.de/10015086431
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5
Chapter 4 A Guide to the Development of the PIHoQ
Schulz, Rebekah
;
Sense, Andrew
;
Pepper, Matthew
- In:
Customer development of effective performance …
,
(pp. 49-106)
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2021
Persistent link: https://www.econbiz.de/10015086432
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Chapter 3 The Key Elements of the PIHoQ Framework
Schulz, Rebekah
;
Sense, Andrew
;
Pepper, Matthew
- In:
Customer development of effective performance …
,
(pp. 21-48)
.
2021
Persistent link: https://www.econbiz.de/10015086433
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Chapter 2 What Is a Quality Perspective Towards Developing Performance Indicators?
Schulz, Rebekah
;
Sense, Andrew
;
Pepper, Matthew
- In:
Customer development of effective performance …
,
(pp. 13-20)
.
2021
Persistent link: https://www.econbiz.de/10015086434
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Chapter 1 Introduction
Schulz, Rebekah
;
Sense, Andrew
;
Pepper, Matthew
- In:
Customer development of effective performance …
,
(pp. 1-11)
.
2021
Persistent link: https://www.econbiz.de/10015086435
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