Chapter Summary This appendix contains a template for a project plan to guide an organization by thinking about intelligent ways of thinking and working. The appendix explains how the plan is organized. Suggestions for how to use the project plan are also provided.

Chapter Summary This chapter focuses on common business challenges where intelligent choices and behaviors may lead to new and different outcomes. The business stories represent a wide range of economic sectors, types of organizations, and challenges. Each story highlights the role the framework...

Chapter Summary This chapter lays out a strategic approach that an organization might follow to grow its intelligence capacity and competencies. The authors identify the elements of a strategy, explain how the strategy might be translated to a plan, and finally aligned with specific methods....

Chapter Summary This chapter fills a significant gap in the intelligence literature and the knowledge sciences literature by aligning definitions and characterizations of knowledge capital as an essential intelligence source. The chapter also explains how knowledge capital might be leveraged in...

Chapter Summary This chapter focuses on the types of roles, responsibilities, and competencies essential to organizational intelligence. The authors draw upon earlier series authors’ important work ( Drucker, 2012 ; Garcia-Perez et al., 2019; Lafayette, Curtis, Bedford, & Iyer, 2019 ; Reinhardt,...

Chapter Summary This chapter explains how organizations can build intelligence capabilities into their everyday working environments. The definition of capacity building builds upon the organizational management and the strategic workforce development literatures. This chapter also derives...

Chapter Summary This chapter focuses on accelerating the adoption and promotion of the solution across the organization. The authors define acceleration as achieving the maximum effective and appropriate use of the solution across the organization. This capability is strategic – it ensures...