Shah, Janmejai Kumar; Sharma, Manu; Joshi, Sudhanshu; … - In: Research handbook on information systems and technology, (pp. 181-190). 2025
Digital technology is a strategic lever for firms’ economic and social development strategies. Thus, firms are leveraging digital transformation to upscale their businesses, streamline exchanges, optimize the value chain, facilitate employees, and meet users’ expectations. The usage of...