Ul Hassan, Masood; Hassan, Saad; Shaukat, Sadia; Nawaz, … - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 7 (2013) 1, pp. 1-18
This study empirically reveals the influence of the TQM elements comprising leadership, people management, process … management, customer focus, information & analysis and strategic planning on the organizational performance in the manufacturing … practice for enhancing quality performance. Moreover, this study also provides a valuable knowledge to the top managers …