Scott, Susan V.; Orlikowski, Wanda J. - London School of Economics (LSE) - 2009
to as Web 2.0, these websites represent new forms of distributed, collective knowledge creation/sharing that defy easy … the differences in knowledge produced by institutionalized hotel grading schemes such as the AA and VisitBritain on the … mediator, the sociomateriality of TripAdvisor is integrally and actively part of knowledge production, creating difference that …