Mortensen, Mark; Neeley, Tsedal B. - In: Management Science 58 (2012) 12, pp. 2207-2224
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration …. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal … characteristics, relationships, and behavioral norms. We suggest that an equally important trust mechanism is "reflected knowledge …