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~subject:"Beziehungsmarketing"
~subject:"Übernahme"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
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Subject
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Beziehungsmarketing
Übernahme
Relationship marketing
99
Consumer behaviour
37
Konsumentenverhalten
37
Lieferantenmanagement
32
Supplier relationship management
32
Customer satisfaction
25
Kundenzufriedenheit
25
relationship marketing
24
Dienstleistungsqualität
17
Service quality
17
Confidence
15
Vertrauen
15
Einzelhandel
11
Retail trade
11
Marketingmanagement
10
Marketing management
9
USA
8
United States
8
trust
8
Brand management
7
Emotion
7
Markenführung
7
customer retention
7
satisfaction
7
Bank
6
Bibliometrics
6
Bibliometrie
6
Customer value
6
Kundenwert
6
relationship quality
6
Brand image
5
Corporate Social Responsibility
5
Corporate social responsibility
5
Customer retention
5
Dienstleistungssektor
5
Electronic Commerce
5
Kundenbindung
5
Lieferkette
5
Markenimage
5
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Undetermined
25
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Article
99
Book / Working Paper
1
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Article in journal
99
Aufsatz in Zeitschrift
99
Case study
1
Fallstudie
1
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English
100
Author
All
Gil Saura, Irene
4
Agariya, Arun Kumar
2
Bebber, Suélen
2
Bejou, Azam
2
Chen, Tser-yieth
2
Faßnacht, Martin
2
Grewal, Dhruv
2
Hartline, Michael D.
2
Iyer, Gopalkrishnan R.
2
Lindsey-Mullikin, Joan
2
Milan, Gabriel Sperandio
2
Nguyen, Tho D.
2
Nguyen, Trang T. M.
2
Nor Asiah Omar
2
O’Reilly, Kelley
2
Quach, Sara
2
Ricard, Line
2
Ruiz-Molina, María-Eugenia
2
Singh, Deepali
2
Thaichon, Paramaporn
2
Woisetschläger, David M.
2
Zboja, James J.
2
Zuraidah Zainol
2
Abeza, Gashaw
1
Abu, Mimi Liana
1
Achen, Rebecca M.
1
Agarwal, Anuja
1
Ahsan, Kamrul
1
Al-Hyari, Khalil
1
Al-Weshah, Ghazi A.
1
Algharabat, Raed
1
Algunaid, Najib
1
Alhammad, Fwwaz
1
Alnsour, Muhammed S.
1
Alter, Steven
1
Baker, David S.
1
Bala, Renu
1
Banerjee, Madhumita
1
Barbosa Pereira, Carla Alexandra
1
Barcellos, Paulo Fernando Pinto
1
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Published in...
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of business research : JBR
710
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
365
International journal of hospitality management
288
The journal of corporate finance : contracting, governance and organization
259
The journal of services marketing
225
Journal of financial economics
210
The service industries journal
198
The journal of business & industrial marketing
194
Advances in mergers and acquisitions
171
Journal of the Academy of Marketing Science
168
NBER working paper series
168
Journal of banking & finance
167
Journal of strategic marketing
161
Gabler Edition Wissenschaft
157
International journal of electronic customer relationship management : IJECRM
149
Working paper / National Bureau of Economic Research, Inc.
149
Mergers and acquisitions : M & A ; review ; Beteiligungen, Allianzen, Restrukturierungen, Divestments
132
Journal of marketing
128
International journal of contemporary hospitality management
123
Strategic management journal
119
NBER Working Paper
118
Journal of service research : JSR
117
The journal of finance : the journal of the American Finance Association
116
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
114
Management science : journal of the Institute for Operations Research and the Management Sciences
111
Tourism management : research, policies, practice
109
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
International business review : the official journal of the European International Business Academy
103
Journal of retailing
102
Discussion paper / Centre for Economic Policy Research
100
Cogent business & management
99
International review of financial analysis
98
Marketing intelligence & planning
97
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ECONIS (ZBW)
99
USB Cologne (EcoSocSci)
1
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1
Tacit
knowledge
as competitive advantage in relationship marketing : a literature review and theoretical implications
Barbosa Pereira, Carla Alexandra
;
Ferreira, João J. M.
; …
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
3
,
pp. 172-197
Persistent link: https://www.econbiz.de/10009660457
Saved in:
2
A privacy preserved data mining framework for customer relationship
management
Xu, Shuting
;
Qiu, Mable
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
3
,
pp. 309-322
Persistent link: https://www.econbiz.de/10003784379
Saved in:
3
Customer interaction
management
capabilities on the micro-retail fashion in Indonesia
Nurhayati, Tatiek
;
Hendar, Hendar
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011820550
Saved in:
4
What really leads to partner relationship
management
? : a review of literature
Agarwal, Anuja
;
Singh, Deepali
;
Agariya, Arun Kumar
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 245-285
Persistent link: https://www.econbiz.de/10011820608
Saved in:
5
Standing on the shoulders of giants : an examination of the interdisciplinary foundation of relationship marketing
Finch, David J.
;
O'Reilly, Norm
;
Hillenbrand, Carola
; …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 171-196
Persistent link: https://www.econbiz.de/10011383848
Saved in:
6
Customer relationship
management
theory and research in the new millennium : directions for future research
Debnath, Rajarshi
;
Datta, Biplab
;
Mukhopadhyay, Susmita
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 299-325
Persistent link: https://www.econbiz.de/10011633650
Saved in:
7
From marketing communications to brand
management
: factors influencing relationship quality and customer retention
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 197-219
Persistent link: https://www.econbiz.de/10011383849
Saved in:
8
Revisiting relationship marketing and customer relationship
management
in leading tourism and hospitality journals : research trends from 2001 to 2013
Maggon, Mohita
;
Chaudhry, Harish
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 53-77
Persistent link: https://www.econbiz.de/10011289282
Saved in:
9
Examining the impact of customer relationship
management
on deconstructed measures of firm performance
Mumuni, Alhassan G.
;
O’Reilly, Kelley
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
2
,
pp. 89-107
Persistent link: https://www.econbiz.de/10010392658
Saved in:
10
Social influence and contextual utilization of customer relationship
management
technology in an international field sales organization
Baker, David S.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
4
,
pp. 263-285
Persistent link: https://www.econbiz.de/10010474280
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