Erickson, G. Scott; Rothberg, Helen N. - In: The Service Industries Journal 33 (2013) 13-14, pp. 1402-1416
knowledge management, competitive intelligence, and, now, big data. This paper examines whether a more measured, strategic … applies concepts from the fields of knowledge management, intellectual capital, and competitive intelligence to healthcare … organizations as well as more scholarly work on the differing conditions within which knowledge management takes place as well as …