Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Investigaciones europeas de Dirección y Economía de … 17 (2011) 2, pp. 69-87
among three organizational capabilities (market orientation, knowledge processes and customer relationship management). We … value ; capabilities ; market orientation ; knowledge processes ; customer relationship management …The aim of this paper is to contribute to the strategic management literature by identifying the possible combinations …