Purpose Performance measurement in higher education has attracted substantial attention, often focussing on the applicability and value of performance measurement concepts to the sector. The purpose of this paper is to use components of a seven-element maturity model to examine the development...

Purpose The purpose of this paper is to identify the degree of maturity in performance measurement in a national group of universities. Design/methodology/approach A model for identifying the level of performance measurement maturity in an organisation was identified; this model consisted of seven...