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  • Search: person:"Alarcón-López, Rocío"
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Subject
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Arbeitszufriedenheit 1 Co-creation experience 1 Consumer behaviour 1 Customer integration 1 Customer satisfaction 1 Customer value 1 Customer value co-creation 1 Dienstleistungsqualität 1 Emotion 1 Hospital 1 Job satisfaction 1 Konsumentenverhalten 1 Krankenhaus 1 Kundenintegration 1 Kundenwert 1 Kundenzufriedenheit 1 Satisfaction 1 Service quality 1 Social sharing of emotions 1 Value co-creation 1 emotions 1 engagement 1 outcome quality 1 satisfaction 1
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Undetermined 2
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Article 2
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1 research-article 1
Language
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English 2
Author
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Ruiz de Maya, Salvador 2 Alarcón López, Rocío 1 Alarcón-López, Rocío 1 López López, Inés 1 López-López, Inés 1
Published in...
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Journal of vacation marketing 1 Online Information Review 1
Source
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ECONIS (ZBW) 1 Other ZBW resources 1
Showing 1 - 2 of 2
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Low and high outcome quality in co-created hospitality services : two explanations for consumer satisfaction
Alarcón-López, Rocío; López-López, Inés; Ruiz de … - In: Journal of vacation marketing 31 (2025) 1, pp. 3-21
Persistent link: https://www.econbiz.de/10015190068
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Cover Image
Sharing co-creation experiences contributes to consumer satisfaction
Alarcón López, Rocío; Ruiz de Maya, Salvador; López … - In: Online Information Review 41 (2017) 7, pp. 969-984
Purpose The purpose of this paper is to analyze the effects of sharing co-creation experiences on consumers’ behavioral intentions. Increasingly often, companies interact with consumers and involve them in value co-creation, especially in the virtual environment, while more and more consumers...
Persistent link: https://www.econbiz.de/10014967050
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