Barros, Carlos Heitor de Oliveira; Santos, Inêz Manuele dos - In: International Journal of Retail & Distribution Management 49 (2021) 8, pp. 1213-1231
Purpose: The purpose of this paper is to present a methodology to structure the problem of retail out of stock (OOS). This methodology allows investigating risk factors and barriers related to the main causes and consequences that lead to OOS occurring. Design/methodology/approach: The proposed...