Purpose The aim of the study is to analyze how knowledge spillovers and knowledge management capabilities affect the innovation capabilities of hospitality sector companies in crisis environments. Design/methodology/approach A survey was completed by 63 hotel directors based in Portugal,...

Purpose: The objective of this article is to empirically study the influence of the characteristics of small- and medium-sized enterprises (SMEs) in the processes of knowledge creation, knowledge transfer and innovation in conjunction with the utilisation of private and public knowledge (KM) in...