In recent years, managers have opted for implementing Quality Management in their firms. The market offers different alternatives for QM implementation, such as EFQM model, ISO standards, Malcolm Baldrige or the recent Six Sigma methodology. Implementation difficulty of each initiative varies...

Purpose: In this paper, we adopt the dynamic capabilities view as a theoretical framework to empirically investigate the relationships among human resource (HR)-related quality management (QM) practices, new product development (NPD) as a specific dynamic capability, learning orientation,...

The importance of the Six Sigma methodology in industry is growing constantly. However, there are few empirical studies that analyze the advantages of this methodology and its positive effects on organizational performance. The purpose of this paper is to extend understanding of the success of...

Although the operative benefits of Six Sigma methodology in the business world are well accepted, the long-term benefits of the initiative are currently under discussion. This paper aims to analyze how Six Sigma methodology is related to the knowledge transfer process, a source of competitive...

Purpose: This study seeks to explain the outcomes and role of dynamic capabilities (DCs). To explain the outcomes, we study the relationship between new product development (NPD) (an example of DCs) and metaflexibility. To explain the role of DCs, we study how human resources and operating...

Purpose: Once operational benefits of Six Sigma are well recognized in literature, this research advances the strategic advantages of this initiative. Thus, this paper analyses how dynamic capabilities (DCs) mediates the relationship between Six Sigma implementation and organizational...

The purpose of this paper is to develop a multiple-indicator-multiple-cause (MIMIC) model to explain dynamic capabilities generation. We use one of the main common effects of dynamic capabilities (operational, structural and strategic flexibility) to design a measurement tool for dynamic...