Gordon, Louisa G.; Spooner, Amy J.; Booth, Natasha; … - In: Journal of Health Organization and Management 33 (2019) 1, pp. 51-62
Purpose: Nurse navigators (NNs) coordinate patient care, improve care quality and potentially reduce healthcare resource use. The purpose of this paper is to undertake an evaluation of hospitalisation outcomes in a new NN programme in Queensland, Australia. Design/methodology/approach: A...