Bertolini, Massimo; Bevilacqua, Maurizio; Braglia, Marcello - In: International Journal of Quality & Reliability Management 21 (2004) 7, pp. 772-788
In this paper an experience dealing with the analysis of maintenance outsourcing by means of multi‐criteria decision methods (MCDM) is reported. In particular, the analytic hierarchy process technique (AHP) is used as a managerial decision support system to select the best alternative between...