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~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
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Search: person:"Brandon-Jones, Alistair"
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Dienstleistungsqualität
United Kingdom
Business process management
9
Production management
9
Produktionswirtschaft
9
Prozessmanagement
9
Lieferantenmanagement
4
Supplier relationship management
4
Betriebswirtschaftsstudium
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E-procurement
3
Elektronische Beschaffung
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Graduate business education
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Großbritannien
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Learning method
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Agency theory
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Asymmetric information
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E-commerce
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Lieferkette
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Measurement
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Messung
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Operations Management
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Prinzipal-Agent-Theorie
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Ressourcenorientierter Ansatz
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Service quality
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Brandon-Jones, Alistair
4
Croom, Simon
1
Ramsay, John
1
Silvestro, Rhian
1
Wagner, Beverly
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
Journal of purchasing and supply management
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ECONIS (ZBW)
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1
E-procurement quality from an internal customer perspective : construct development, refinement, and replication using a mixed-methods approach
Brandon-Jones, Alistair
- In:
International journal of operations & production …
37
(
2017
)
12
,
pp. 1741-1772
Persistent link: https://www.econbiz.de/10011814723
Saved in:
2
Measuring internal service quality : comparing the gap-based and perceptions-only approaches
Brandon-Jones, Alistair
;
Silvestro, Rhian
- In:
International journal of operations & production …
30
(
2010
)
12
,
pp. 1291-1318
Persistent link: https://www.econbiz.de/10008823685
Saved in:
3
Trading interactions : supplier empathy, consensus and bias
Brandon-Jones, Alistair
;
Ramsay, John
;
Wagner, Beverly
- In:
International journal of operations & production …
30
(
2010
)
5/6
,
pp. 453-487
Persistent link: https://www.econbiz.de/10003989965
Saved in:
4
Impact of e-procurement : experiences from implementation in the UK public sector
Croom, Simon
;
Brandon-Jones, Alistair
- In:
Journal of purchasing and supply management
13
(
2007
)
4
,
pp. 294-303
Persistent link: https://www.econbiz.de/10003629120
Saved in:
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