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~subject:"Produktqualität"
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Produktqualität
India
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Customer satisfaction
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Dienstleistungsqualität
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Information dissemination
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Informationsverbreitung
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credence situation
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Quality framework for credence-based informational services : applying Kano's method
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 116-147
Persistent link: https://www.econbiz.de/10011854044
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