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Applying the ISO 90001 process approach and service blueprint to hospital management systems
Chen, Hsiang Ru
;
Cheng, Bor-wen
- In:
The TQM journal : the international review of …
24
(
2012
)
5
,
pp. 418-432
Persistent link: https://www.econbiz.de/10009620515
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2
Applying the ISO 9001 process approach and service blueprint to hospital management systems
Chen, Hsiang Ru
;
Cheng, Bor-Wen
- In:
The TQM journal : the international review of …
24
(
2012
)
5
,
pp. 418-433
Persistent link: https://www.econbiz.de/10010011038
Saved in:
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