Chen, L. -H.; Kao, C.; Kuo, S.; Wang, T. -Y.; Jang, Y. -C. - In: Omega 24 (1996) 3, pp. 309-319
Business units are always faced with intensifying pressure in a competitive economy. Increasing productivity is an effective solution for a firm to survive and prosper. The relative productivity in an industry has evolved into a significant determinant of the competitive position for a firm....