Yang, Chunjiang; Chen, Yashuo; Zhao, Xinyuan (Roy); Hua, Nan - In: International Journal of Contemporary Hospitality Management 32 (2020) 1, pp. 267-287
Purpose: This paper aims to examine the impacts of transformational leadership and employee proactive personality on service performance, the mediation role of organizational embeddedness and the synergies of transformational leadership and proactive personality within the proposed framework....