Search Results - person:"Cheng, Ching-Chan"

Identifying services barriers and risks in cloud kitchens : insights from a novel risk assessment model

Cheng, Ching-Chan; Tsai, Ming-Chun; Chang, Ya-Yuan; … - In: International journal of hospitality management 124 (2025), pp. 1-12

Persistent link: https://www.econbiz.de/10015357555

A comprehensive quality improvement model : integrating internal and external information

Tsai, Ming-Chun; Lin, Shu-Ping; Cheng, Ching-Chan - In: Total quality management & business excellence 33 (2022) 5, pp. 548-565

Persistent link: https://www.econbiz.de/10013166898

New insights into the measurement model of a new scale for evaluating restaurant service quality during major infectious disease outbreaks

Chang, Ya-Yuan; Cheng, Ching-Chan - In: International journal of contemporary hospitality management 34 (2022) 5, pp. 1629-1648

Persistent link: https://www.econbiz.de/10013412054

Construction of a service quality scale for the online food delivery industry

Cheng, Ching-Chan; Chang, Ya-Yuan; Chen, Cheng-Ta - In: International journal of hospitality management 95 (2021), pp. 1-15

Persistent link: https://www.econbiz.de/10012547904

Identifying the strategic implications of service attributes of wedding banquet halls for market competition and risk management

Cheng, Ching-Chan; Wu, Hung-Che; Tsai, Ming-Chun; … - In: International journal of hospitality management 92 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012425166

Relationships between experiential risk, experiential benefits, experiential evaluation, experiential co-creation, experiential relationship quality, and future experiential intentions to travel with pets

Wu, Hung-Che; Cheng, Ching-Chan - In: Journal of vacation marketing 26 (2020) 1, pp. 108-129

Persistent link: https://www.econbiz.de/10012166173

An empirical analysis of green experiential loyalty : a case study

Wu, Hung-Che; Cheng, Ching-Chan - In: Journal of international food & agribusiness marketing 31 (2019) 1, pp. 69-105

Persistent link: https://www.econbiz.de/10012180987

Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store

Wu, Hung-Che; Ai, Chi-Han; Cheng, Ching-Chan - In: Journal of retailing and consumer services 51 (2019), pp. 409-420

Persistent link: https://www.econbiz.de/10012115162

What drives green persistence intentions?

Wu, Hung-Che; Cheng, Ching-Chan - In: Asia Pacific Journal of Marketing and Logistics 31 (2019) 1, pp. 157-183

Purpose: The purpose of this paper is to explore the structural relationship between green persistence intentions and their seven drivers – green authenticity, green perceptual evaluation, green co-creation, green experiential memorability, green experiential satisfaction, green passionate...

Persistent link: https://www.econbiz.de/10012065779

What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia

Wu, Hung-Che; Cheng, Ching-Chan; Hussein, Ananda Sabil - In: International Journal of Bank Marketing 37 (2019) 2, pp. 595-620

Purpose: The purpose of this paper is to explore the structural relationship between experiential loyalty and its seven drivers – interaction quality, physical environment quality, outcome quality, affective quality, experiential quality, experiential trust and experiential satisfaction in...

Persistent link: https://www.econbiz.de/10012068858