Lam, M.Y.; Poon, Gary K.K.; Chin, K.S. - In: International Journal of Quality & Reliability Management 25 (2008) 3, pp. 238-255
Purpose – The purpose of this paper is to try to establish a relationship between organizational learning capability (OLC) and TQM culture (TC) based on a case study of a leading vocational education institution of Hong Kong, and to develop an organizational learning transformation model for...