Kao, Ling-Jing; Lu, Chi-Jie; Chiu, Chih-Chou - In: European Journal of Operational Research 210 (2011) 2, pp. 310-317
Efficiency measurement is an important issue for any firm or organization. Efficiency measurement allows organizations to compare their performance with their competitors' and then develop corresponding plans to improve performance. Various efficiency measurement tools, such as conventional...