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Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
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Customer Call Center - eine empirische Analyse zur Gründung, Organisationsstruktur und Ausgestaltung in der Versicherungswirtschaft
Denger, Katharina S.
;
Wirtz, Bernd W.
- In:
Die Unternehmung : Swiss journal of business research …
53
(
1999
)
2
,
pp. 89-103
Persistent link: https://www.econbiz.de/10001389656
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