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Search: person:"Desatnick, Robert L."
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Desatnick, Robert L.
11
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Does QS 9000 Really Protect the Customer? - In order to become QS 9000 certified, companies must pass a surveillance audit. What could have gone wrong with the Ford Explorer's tire...
Desatnick, Robert L.
- In:
The Journal for quality and participation
24
(
2001
)
1
,
pp. 46-48
Persistent link: https://www.econbiz.de/10006903146
Saved in:
2
Managing customer service for the 21st century
Desatnick, Robert L.
- In:
The Journal for quality and participation
17
(
1994
)
3
,
pp. 30-35
Persistent link: https://www.econbiz.de/10006946943
Saved in:
3
Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization
Desatnick, Robert L.
;
Detzel, Denis H.
-
1993
-
Rev. ed.
Persistent link: https://www.econbiz.de/10004244293
Saved in:
4
Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization
Desatnick, Robert L.
-
1987
-
1. ed., 2. print.
Persistent link: https://www.econbiz.de/10004059743
Saved in:
5
The business of human resource management : a guide for the results-oriented executive
Desatnick, Robert L.
-
1983
Persistent link: https://www.econbiz.de/10013491081
Saved in:
6
THE BUSINESS OF HUMAN RESOURCE MANAGEMENT : A GUIDE FOR THE RESULTS-ORIENTED EXECUTIVE
Desatnick, Robert L.
-
1983
Persistent link: https://www.econbiz.de/10004051005
Saved in:
7
The expanding role of the human resources manager
Desatnick, Robert L.
-
1979
-
1. print.
Persistent link: https://www.econbiz.de/10004137363
Saved in:
8
Human resource management in the multinational company
Desatnick, Robert L.
;
Bennett, Margo L.
-
1977
Persistent link: https://www.econbiz.de/10000037972
Saved in:
9
Innovative human resource management
Desatnick, Robert L.
-
1972
Persistent link: https://www.econbiz.de/10002065890
Saved in:
10
Innovative human resource management
Desatnick, Robert L.
-
1972
-
1. print.
Persistent link: https://www.econbiz.de/10004016565
Saved in:
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