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  • Search: person:"Ding, Xin David"
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Year of publication
Subject
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Dienstleistungsqualität 5 Service quality 5 Hospital 4 Krankenhaus 4 Business process management 3 Consumer behaviour 3 Prozessmanagement 3 Beziehungsmarketing 2 Dienstleistungsmanagement 2 Dienstleistungssektor 2 Gesundheitsversorgung 2 Health care 2 Konsumentenverhalten 2 Nursing profession 2 Pflegeberufe 2 Quality management 2 Qualitätsmanagement 2 Relationship marketing 2 Service design 2 Service industry 2 Service management 2 USA 2 United States 2 AI 1 Arbeitsgruppe 1 Arbeitsmobilität 1 B-to-B-Marketing 1 Betriebliche Dokumentation 1 Bibliometrics 1 Bibliometrie 1 Business-to-business marketing 1 Care quality 1 Clinical Focus 1 Clinical quality 1 Competition 1 Complexity 1 Corporate documentation 1 Customer satisfaction 1 Customer service 1 Dienstleistung 1
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Online availability
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Undetermined 11 Free 3
Type of publication
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Article 17 Book / Working Paper 2
Type of publication (narrower categories)
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Article in journal 9 Aufsatz in Zeitschrift 9 Aufsatz im Buch 2 Book section 2 Arbeitspapier 1 Graue Literatur 1 Non-commercial literature 1 Working Paper 1 research-article 1
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Language
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English 18 Undetermined 1
Author
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Ding, Xin 14 Peng, Xiaosong 5 Ding, Xin David 4 Huang, Yang 3 Lu, Guanyi 3 Peng, David Xiaosong 3 Verma, Rohit 3 Ye, Yuan 3 Chandrasekaran, Aravind 2 Chuang, Howard Hao-Chun 2 Heim, Gregory R. 2 Chew, Patricia Y. P. 1 Ding, Huiling 1 Ding, Xin (David) 1 Fan, Raymond Lei 1 Feng, Bo 1 Hao‐Chun Chuang, Howard 1 Hofmeister, Johannes 1 Jordan, Victoria S. 1 Ng, Irene 1 Peng, Xiaosong (David) 1 Tiwari, Vikram 1 Wirtz, Jochen 1
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Published in...
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Journal of operations management 4 Decision Sciences 2 Journal of Operations Management 2 Journal of service management 2 3rd International Conference on Global Interdependence and Decision Sciences, December 28-30, 2009, Hyderabad, India 1 Business communication quarterly : a publication of the Association for Business Communication 1 Decision sciences 1 Discussion Papers in Management 1 International journal of operations & production management 1 Journal of Service Management 1 Research handbook on services management 1 The service industries journal 1
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Source
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ECONIS (ZBW) 13 Other ZBW resources 5 OLC EcoSci 1
Showing 1 - 10 of 19
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The impact of nurse staffing on turnover and quality : an empirical examination of nursing care within hospital units
Peng, Xiaosong; Ye, Yuan; Ding, Xin; Chandrasekaran, Aravind - In: Journal of operations management 69 (2023) 7, pp. 1124-1152
Persistent link: https://www.econbiz.de/10014434735
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Benchmark and performance progression : examining the roles of market competition and focus
Ding, Xin - In: Journal of operations management 70 (2024) 3, pp. 381-410
Persistent link: https://www.econbiz.de/10014549167
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Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen; Hofmeister, Johannes; Chew, Patricia Y. P.; … - In: The service industries journal 43 (2023) 15/16, pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
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Addressing Endogeneity in Operations Management Research : Recent Developments, Common Problems, and Directions for Future Research
Lu, Guanyi - 2020
Addressing endogeneity can be a challenging task given the different sources of endogeneity and their impacts on empirical results. While premier business journals typically expect authors to rigorously address endogeneity, this expectation is relatively new to many Operations Management (OM)...
Persistent link: https://www.econbiz.de/10012849725
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Are tech-savvy users more likely to use technology? : an examination of market entry and customer experience
Ding, Xin - In: Research handbook on services management, (pp. 194-210). 2022
Persistent link: https://www.econbiz.de/10014452631
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The impact of electronic medical records on the process of care : alignment with complexity and clinical focus
Ding, Xin; Peng, Xiaosong - In: Decision sciences 53 (2022) 2, pp. 348-389
Persistent link: https://www.econbiz.de/10013186461
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Cost-quality tradeoff in nurse staffing : an exploration of USA hospitals facing market competition
Peng, Xiaosong; Ye, Yuan; Fan, Raymond Lei; Ding, Xin; … - In: International journal of operations & production management 42 (2022) 5, pp. 577-602
Persistent link: https://www.econbiz.de/10013173042
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The Impact of Electronic Medical Records on the Process of Care : Alignment with Complexity and Clinical Focus
Ding, Xin; Peng, Xiaosong - In: Decision Sciences 53 (2020) 2, pp. 348-389
Persistent link: https://www.econbiz.de/10012408711
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Impacts of Hospital Complexity on Experiential Quality : Mitigating Roles of Information Technology
Peng, Xiaosong; Ye, Yuan; Feng, Bo; Ding, Xin; Heim, … - In: Decision Sciences 51 (2019) 3, pp. 500-541
Persistent link: https://www.econbiz.de/10012193141
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Service mix, market competition, and cost efficiency : A longitudinal study of U.S. hospitals
Ding, Xin; Peng, Xiaosong (David); Heim, Gregory R.; … - In: Journal of Operations Management 66 (2019) 1-2, pp. 176-198
Persistent link: https://www.econbiz.de/10012083482
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