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  • Search: person:"Dixon-Krausse, Pamela"
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Direct Checks 1 Pearce and Robinson’s Six-Step Model 1 call center 1 organizational learning 1 product life cycle 1
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Dixon-Krausse, Pamela 1 Lamoreaux, Joel 1 Van Dusen, Donna 1
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The creation of organizational learning solutions in the call center at Direct Checks through action research
Lamoreaux, Joel - 0000
Maximizing potential revenue and profitability performance continues to be a key objective for Direct Checks as the company’s core product - personal checks - moves through the decline stage of the product life cycle; and, the department with the most potential to positively impact the...
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