Utami, Ami Fitri; Japutra, Arnold; Van Doorn, Sebastiaan; … - In: Asia Pacific Journal of Marketing and Logistics 36 (2023) 6, pp. 1355-1373
Purpose This study assesses how the transactive memory systems (TMS) framework extends to cross-organizational ties. This research also treats TMS dimensions (i.e. knowledge specialization, coordination and trust) as distinct variables, each with unique contributions toward innovation....