In a large German bakery chain, many workers report negative perceptions of monitoring via checklists. We survey workers and managers about the value and time costs to all in-store checklists, leading the firm to randomly remove two of the most perceivedly time-consuming and low-value checklists...

In a large German bakery chain, many workers report negative perceptions of monitoring via checklists. We survey workers and managers about the value and time costs to all in-store checklists, leading the firm to randomly remove two of the most perceivedly time-consuming and low-value checklists...

Can right-wing terrorism increase support for far-right populist parties, and if so, why? Exploiting quasi-random variation between successful and failed attacks across German municipalities, we find that successful attacks lead to significant increases in the vote share for the right-wing,...

Can right-wing terrorism increase support for far-right populist parties, and if so, why? Exploiting quasi-random variation between successful and failed attacks across German municipalities, we find that successful attacks lead to significant increases in the vote share for the right-wing,...

Managers ("bosses") are central to the development and allocation of human capital in firms ("talent management") because they both train junior employees and acquire private information about the juniors' abilities. While a multi-divisional firm would want to allocate workers to jobs wherever...

Anonymous and unannounced site inspections known as "Mystery Shopping" (MS) are common in multi-site service firms, but little is known about the strategic importance of this practice. We conceptualize MS as a monitoring tool firms use to implement the optimal allocation of site resources...

Employee referral programs (ERPs) are randomly introduced in a grocery chain. On direct effects, larger referral bonuses increase referral quantity but decrease quality, though the increase in referrals from ERPs is modest. However, the overall effect of having an ERP is substantial, reducing...