Delay in negotiations is common in many settings, but the effects of delay have rarely been studied empirically in the field. We measure the causal effect of delay using data from millions of negotiations on eBay. We find that for both buyers and sellers, the longer the bargaining party delays,...

The prevalence of misinformation has spurred various interested parties--regulators, the media, and competing firms--to debunk false claims in the marketplace. This paper studies whether such debunking messages provided by these parties can impact consumer purchase behavior. If so, does...

Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We study the net effect of...

This paper explores the impact of information avoidance on credit scores. Specifically, under what circumstances do individuals avoid information about their credit reports, and how does avoiding this information affect their future credit scores? Using data from a consumer finance platform, we...

This paper investigates search and matching in online marketplaces, emphasizing how user behavior responds to the presence of others on the platform, which I call ``market thickness". Unlike standard settings in which firms typically benefit from increasing their customer base, in two-sided...

Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We study the net effect of...