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  • Search: person:"Gök, Özge Adan"
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Subject
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Arbeitskräfte 2 Arbeitsverhalten 2 Arbeitszufriedenheit 2 Consumer behaviour 2 Job satisfaction 2 Konsumentenverhalten 2 Multichannel strategy 2 Multikanalvertrieb 2 Work behaviour 2 Workforce 2 Arbeitsmobilität 1 Austauschtheorie 1 Beziehungsmarketing 1 Distribution channel 1 Employee retention 1 Hotel industry 1 Hotellerie 1 Labour mobility 1 Leader-member exchange 1 Marketing management 1 Marketingmanagement 1 Mitarbeiterbindung 1 Omnichannel 1 Online retailing 1 Online-Handel 1 Personality psychology 1 Persönlichkeitspsychologie 1 Relationship marketing 1 Rewards 1 Salespeople 1 Social exchange theory 1 Tourism employees 1 Tourismusberufe 1 Verkaufspersonal 1 Vertriebsweg 1 channel management 1 channel types 1 consumer behavior 1 crosschannel 1 customer-employee exchange 1
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Undetermined 4
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Article 4
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2 Aufsatz im Buch 1 Book section 1
Language
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English 4
Author
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Gök, Özge Adan 4 Akgunduz, Yilmaz 2 Alkan, Ceylan 2
Published in...
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Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey 2 The service industries journal 1 Tourism and hospitality research : THR 1
Source
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ECONIS (ZBW) 4
Showing 1 - 4 of 4
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How are the exchange relationships of front office employees reflected on customers?
Akgunduz, Yilmaz; Alkan, Ceylan; Gök, Özge Adan - In: The service industries journal 42 (2022) 9/10, pp. 798-821
Persistent link: https://www.econbiz.de/10013362143
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How does omnichannel transform consumer behavior?
Gök, Özge Adan - In: Managing customer experiences in an omnichannel world : …, (pp. 27-42). 2021
Persistent link: https://www.econbiz.de/10012492052
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The effects of rewards and proactive personality on turnover intentions and meaning of work in hotel businesses
Akgunduz, Yilmaz; Gök, Özge Adan; Alkan, Ceylan - In: Tourism and hospitality research : THR 20 (2020) 2, pp. 170-183
Persistent link: https://www.econbiz.de/10012213250
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Chapter 3 How Does Omnichannel Transform Consumer Behavior?
Gök, Özge Adan - In: Managing customer experiences in an omnichannel world : …, (pp. 27-42). 2020
Besides having an important place in the daily lives of today’s consumers, technology impacts consumer behavior in variety of ways such as giving direction to their buying behavior, changing the characteristics that they expect from a product and the value they perceive, and influencing their...
Persistent link: https://www.econbiz.de/10015089687
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