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  • Search: person:"Geurs, Susan E."
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Year of publication
Subject
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Bayes-Statistik 1 Bayesian inference 1 Customer satisfaction 1 Dienstleistungsqualität 1 Garantie 1 Hotel industry 1 Hotellerie 1 Kundenzufriedenheit 1 Market research 1 Marktforschung 1 Service quality 1 Warranty 1
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Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1 Undetermined 1
Author
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Geurs, Susan E. 2 Hays, Julie M. 2 Hill, Arthur V. 2 John, George 2 Chen, Xinlei 1 Chen, Xinlei (Jack) 1
Published in...
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Journal of marketing research : JMR 2
Source
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ECONIS (ZBW) 1 OLC EcoSci 1
Showing 1 - 2 of 2
Cover Image
Learning from a service guarantee quasi experiment
Chen, Xinlei; John, George; Hays, Julie M.; Hill, Arthur V. - In: Journal of marketing research : JMR 46 (2009) 5, pp. 584-596
Persistent link: https://www.econbiz.de/10003896183
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Cover Image
Learning from a Service Guarantee Quasi Experiment
Chen, Xinlei (Jack); John, George; Hays, Julie M.; … - In: Journal of marketing research : JMR 46 (2009) 5, pp. 584-596
Persistent link: https://www.econbiz.de/10008307897
Saved in:
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