Describes how the authors have effectively employed the Beer Distribution Game, a simulation exercise developed at MIT′s Sloan School of Management, to teach systems concepts and systems thinking to managers. Details a description of how the simulation works and how its typical results are...

Discusses how an in‐progress management development programme became the vehicle of a “cultural revolution” after acquisition by another company and helped to consolidate the new combined enterprise because of its timely and fortuitous emphasis on team building. Gives details of subsequent...

Problems are encountered in a job shop which has a fixed capacity if the total work content of the jobs passing through the shop increases sufficiently. Even the use of effective priority dispatching rules and/or expediting does not adequately shorten the queues which develop if the total work...