Rose J., Sharon; Gopal, PRC; M. Arputham, Ramkumar - In: Journal of Facilities Management 19 (2021) 3, pp. 304-326
Purpose The purpose of this paper is to examine and model the in-plant operational efficiency of tow trucks of an automobile manufacturing plant. Even though, tow trucks contribute toward the improvement of operational performance, little case-based evidence prevail in the literature. For this...